This is a continuation of my post last month on required content and carries on the theme of building trust with your shoppers. Increased trust means increased sales. Building trust isn't something that The Gap or Amazon need to worry about, but for the rest of us, we have to work hard to convince people that have never heard of us to spend their hard earned money on our great products. Basic details like a toll free number, an address, and a return policy all help, but more and more sites...